Franchise Dispute Resolution

No matter what business you do, the problems do arise time to time between you and your customers, suppliers, partners, employees-even with other business owners (franchise).  These disputes can be resolved swiftly and effectively through our dispute resolution services. Francture Brands has developed a clear process of dispute resolution services between a franchisor and franchisee.

How to assure successful dispute resolution?

  • Listen to both parties (setting them in their positions )
  • Ask for documentary evidence for the verification of facts
  • Understand your legal obligations- finding our relevant laws and regulations
  • Face-to-Face negotiation in a calm and composed manner

Our team consists of experienced franchise dispute resolution specialists and experts who form the integral of part our franchise team. We advise on every stage of the dispute avoidance and resolution process starting from pre-contractual disclosure documents, audits of franchise recruitment materials, and training on precautions to avoid the risks involved. The risks include minimizing the exposure to misrepresentation and breach of contract claims against the franchisor. We also give initial troubleshooting advice and advice on litigation, mediation, and arbitration.

Early dispute resolution is critical. We advise on the issues like dissolution, managing franchise performance issues, and injunctive relief to prevent competition with the network. There are strategies in place to avoid escalation of network-wide franchisee unrest. If disputes escalate, we have got substantial experience in mediation, litigation, and arbitration-including enforcing post-termination non- compete for obligations.

With considerable dispute resolution expertise, we also regularly advise clients on disputes related to international franchise relationships and rollout programs. We regularly help clients on franchise dispute resolutions in India. We have considerable experience in franchise class actions and have successfully represented the groups that re-negotiate their franchise agreements, obtain damage relief, and making them free from contractual restrictions or buy out the business from the franchise.

The last method of dispute resolution happens to be going to court. Sometimes, this may be the only way to find a solution, still, it is considered as a costly affair and the process can take years. The franchisees and the franchisors should look at this method as a last resort.


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